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Privacy Policy – Giant Versus

Giant Versus is committed to respecting your privacy and protecting your personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our Platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Date of birth (if voluntarily provided)

  • Gender (if voluntarily provided)

1.2 Order & Transaction Information

  • Products purchased

  • Order history

  • Payment method details (processed via secure gateways; we do not store full card details)

  • Transaction amount and status

1.3 Technical & Usage Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and actions taken on the Platform

  • Cookies and similar tracking technologies

1.4 Communication Data

  • Emails or messages sent to us via support or contact forms

  • Feedback, reviews, or survey responses

2. How We Use Your Information

We may use your information for the following purposes:

2.1 To Process Orders

  • Confirming your order

  • Processing payments

  • Shipping products and providing tracking information

2.2 Customer Support

  • Responding to your questions, requests, and complaints

  • Providing after-sales support, including returns and refunds

2.3 Personalization & Improvement

  • Improving our website layout, product offerings, and user experience

  • Recommending products based on your browsing or purchase history

2.4 Marketing & Communication

  • Sending promotional emails, offers, new arrivals, and updates (only if you opt-in or where permitted)

  • Sending transactional messages such as order confirmations, shipping updates, and important notifications

2.5 Legal & Security Purposes

  • Preventing fraud, abuse, or illegal activities

  • Complying with legal obligations, regulatory requirements, or court orders

3. Legal Basis for Processing (if applicable in your jurisdiction)

We may process your personal data based on:

  • Your consent

  • Performance of a contract (e.g., fulfilling your order)

  • Compliance with legal obligations

  • Legitimate business interests such as improving our services

4. Cookies & Tracking Technologies

4.1 What Are Cookies?
Cookies are small text files stored on your device to help websites remember information about your visit.

4.2 How We Use Cookies

  • To keep you logged in

  • To remember items in your cart

  • To analyze site traffic and performance

  • To show relevant content and promotions

4.3 Managing Cookies

  • You can modify your browser settings to accept, reject, or delete cookies.

  • Note: Disabling cookies may impact your experience on our Platform.

5. Data Sharing & Third Parties

We do not sell or rent your personal data. We may share your data with:

5.1 Service Providers

  • Courier and logistics partners for delivering orders

  • Payment gateway providers for secure transactions

  • Email/SMS service providers for communication

  • Analytics tools to help us understand site performance

5.2 Legal & Compliance
We may disclose information:

  • If required by law, regulation, or legal process

  • To respond to requests from public authorities

  • To protect the rights, property, or safety of Giant Versus, our customers, or others

6. Data Security

  • We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

  • While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

  • We retain your personal data for as long as necessary to fulfill the purposes specified in this policy, comply with legal obligations, and resolve disputes.

  • When no longer required, your data may be securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Right to access your personal data

  • Right to correct inaccurate or incomplete data

  • Right to delete your data, subject to legal obligations

  • Right to withdraw consent for marketing communications

  • Right to object to certain types of processing

To exercise any of these rights, contact us at giantversus@gmail.com.

9. Children’s Privacy

  • Our Platform is not directed at children under 13 (or the relevant minimum age in your jurisdiction).

  • We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.
Your continued use of the Platform after modifications indicates acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, complaints, or requests, contact:
Email: giantversus@gmail.com
Subject Line: “Privacy Query”